1. What types of payment are accepted?
We accept payments through PayPal. We do not accept personal or electronic checks, Bitcoin, or wire transfers at this time.
You can pay by credit card (Visa, MasterCard, American Express, and Discover Card) without a PayPal account and without registering with PayPal.
Here is how:
- Click on the “Check Out” button for whatever products you are purchasing
- Follow the PayPal prompts until you get to the Checkout Log in page.
- To pay without a PayPal account, click on the “Pay with Debit or Credit Card” button (at red arrow on examples below) and then continue:
It’s that easy.
2. How do I apply a discount use coupon code and my gift card?
To apply a discount coupon code, gift card code simply go to your cart, choose “checkout” and on the right side of the screen will be the total cost of your order. Above the subtotal and shipping costs there will be a space where you can enter in your discount coupon code or gift card code a button to apply the points to your purchase.
3. Can I apply a discount after my order is placed?
We unfortunately cannot apply discounts to an order after it has been placed. We also cannot combine discounts for an order. Be sure to apply your discounts before you purchase!
4. How long do refunds take to process?
If for any reason
Planetshoe store has issued you a refund, expect to see the refund back to your account/card in about 3 -5 business days.
For refunds that are past an order date of 90 days, the only way we will be able to issue a refund will be through a Paypal account.
5. We process all orders in USD. While the content of your cart is currently displayed in, you will check out using USD at the most current exchange rate.
